Privacy Policy

This privacy policy explains how we collect, use, store, and protect your personal information when you use our website or services.

1. Who we are

This website and services are operated by UniLink Finance Ltd (“we”, “us”, “our”).

Contact details:

• Email: services@unilinkfinance.co.uk
• Address: Global House, 1 Ashley Avenue, Epsom, Surrey, KT18 5AD, United Kingdom

You can contact us at the details above for any privacy-related queries.

2. What information we collect

We may collect and process the following personal data:

• Full name
• Work email address
• Work contact details (such as telephone number and address)
• Any information you provide when you contact us
• Information provided through surveys, feedback forms, or competitions

We do not intentionally collect special category data (such as health data).

3. How we collect your information

We collect information when you:

• Contact us directly
• Place an order for advice, products, or services
• Complete surveys or provide feedback
• Participate in competitions
• Use our website (including cookies and analytics where applicable)

4. How we use your information

We use your personal data to:

• Provide and deliver our services
• Process orders and manage your account
• Respond to enquiries
• Improve our services and website
• Send marketing communications (where you have consented or where otherwise permitted by law)

5. Lawful basis for processing

We process your personal data under the following lawful bases:

• Contract: to fulfil our services or obligations to you
• Legitimate interests: for business operations, service improvement, and limited B2B communication
• Consent: for marketing communications, where required
• Legal obligation: where we are required to comply with the law

6. Marketing communications

We may send you information about products and services that may be of interest to you.

You can opt out at any time by:

• Clicking the “unsubscribe” link in any marketing email, or
• Contacting us at services@unilinkfinance.co.uk

You may also request to stop receiving marketing at any time.

7. Sharing your information

We will not sell your personal data.

We may share your data only in the following circumstances:

• With trusted third-party service providers who help us deliver services you request
• Where required by law or regulatory authorities
• To protect our legal rights or prevent fraud or misuse

All third parties are required to process your data securely and only for specified purposes.

8. Data retention

We retain personal data only for as long as necessary to:

• Provide our services
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements
• Protect our legitimate business interests

When data is no longer required, it will be securely deleted or anonymised.

9. Your rights

You have the following rights under data protection law:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data (where applicable)
• The right to restrict or object to processing
• The right to data portability (where applicable)
• The right to withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact: services@unilinkfinance.co.uk

10. Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data.

We use cookies to:

• Improve website functionality
• Analyse website traffic and usage
• Enhance user experience

You can control or disable cookies through your browser settings. More information is available at:

• www.aboutcookies.org
• www.allaboutcookies.org

Please note that disabling cookies may affect website functionality.

11. Other websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites, and you should review their privacy policies separately.

12. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

13. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

This policy was last updated on 2 June 2026.

14. How to contact us

If you have any questions about this policy or your personal data, please contact:

Email: services@unilinkfinance.co.uk
Post: UniLink Finance Ltd, Global House, 1 Ashley Avenue, Epsom, Surrey, KT18 5AD

15. Complaints

If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner’s Office (ICO):

https://ico.org.uk/concerns/handling/